I haven't read the guide on how to be a community guy who manages bans, but shouldn't you close this or ignore him at this point? Either he is lying/wrong, and this will lead to escalation. Or (for the mere possibility's sake) you're wrong and it is not going to change anything. For someone who wasn't there and reads this (--->i.e. me or any other gamer interested in finding a new community), this could lead to a wrong impression (with a negative outcome for you) of the admins and/or the community. Just after three posts into Bubblehead's cameo it seemed the situation has reached an impasse.