As I've seen throughout my times on the Panda servers, seeing the no caps rule has always been a highly unnecessary rule.
There's never any issue with using all caps, it simply doesn't interrupt or disturb anyone. I understand you may have added this to prevent people from essentially shouting in chat but on the trade server as well, people use caps as a gimmick to pretty much get their trades noticed as well, so it's helpful and neutral at the same time. There is literally no difference between using lowercase and uppercase letters and why they differentiate accordingly to your rules, hence a change is required. Being so harsh on everyone's messages because of THE SIZE of the letters is not necessary at all, it's completely unneeded and quite upsetting to be totally honest.
To prevent any usage of multiple caps if absolutely necessary, you can simply install a sourcemod server plugin that changes all caps into lowercase letters:
Like this for example: https://forums.alliedmods.net/showthread.php?p=2198068
There's never any issue with using all caps, it simply doesn't interrupt or disturb anyone. I understand you may have added this to prevent people from essentially shouting in chat but on the trade server as well, people use caps as a gimmick to pretty much get their trades noticed as well, so it's helpful and neutral at the same time. There is literally no difference between using lowercase and uppercase letters and why they differentiate accordingly to your rules, hence a change is required. Being so harsh on everyone's messages because of THE SIZE of the letters is not necessary at all, it's completely unneeded and quite upsetting to be totally honest.
To prevent any usage of multiple caps if absolutely necessary, you can simply install a sourcemod server plugin that changes all caps into lowercase letters:
Like this for example: https://forums.alliedmods.net/showthread.php?p=2198068