READ ME How to report a player. (1 Viewer)

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Stabbin

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Follow these instructions before posting a report. Do not forget to use the template!

When posting your report be sure to include the following information from the rulebreaker;

  • Current Steam name.
  • SteamID (Unique ID on HlStatsx).
  • Which server the rule was broken on.
  • Any useful links such as their HLStats profile / SourceBans search
  • The rule or rules they broke.
  • The evidence that they broke the rule or rules above.
Evidence can be provided in the following formats;
  • Screenshots*
  • A video recording or a demo**
  • Chatlog provided on HLStats (URL)***
* Screenshots need to remain unedited.
** Demo's may be provided via attaching to your thread or a trustworthy file host (i.e. Dropbox) If you do not know how to record a demo you may follow this tutorial. Click the following 'spoiler' for a tutorial on how to upload demos to the forum.
Step 1: Compress the file into a ZIP archive as shown in the picture below.

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Step 2: Make a conversation or a thread and click the "Attach files" button.

Step 3: Post the conversation or thread and you'll find the file attached to the post.


Do note, the compressed (.zip) demo may not be bigger than 10 megabytes (MB). If your newly created .zip file is bigger then 10MB you can use another trustworthy like Dropbox or One Drive.
***Hlxstats chatlog can be used so long as you where present on the server at the time of the rule breaking. If staff suspect you digging through Hlxstats chatlog just to report a particular player, they may ask you to provide additional evidence that you where on the server at the time.

More information;
  • When recording a demo it's useful to use the command 'status' in console. This will create hard evidence against a play since this ID is unique for every steam user.
  • Find players by there SteamID (Aka Unique ID) here.
  • Find out if players are already punished here.
  • If you have multiple players to report, you may report them in one single thread. If you believe this report needs its own separate thread, you may create one.
  • Make sure the player you are reporting is aware of the rule is broken. You should preferably warn before reporting someone. Exempt from this is hacking & racism reports.
  • One piece of evidence may not be enough to be considered if a punishment is required. It is advised that you include as much evidence as possible. Warnings, Screenshots and Timestamps of multiple cases of rule breaking helps both player and admin in making a fair judgement on those reported.
Template
Using the template provided below will speed up your report.
  • Steam name: <Rulebreakers name>
  • Steam ID32: <Rulebreakers SteamID32 (i.e. STEAM_1:2:34567890)>
  • Server: <Server #01/RTD>
  • Links: <HLStats link and/or SourceBans>
  • Rules broken: <List the rules the rulebreaker broke>
  • Evidence: <Include all evidence you've gathered to back up your report (i.e. Screenshots, Demos, chat log URL's with timestamps & Warning Proof)>
Please remove text <*>
 
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Changes to Player reports:

*** Hlxstats chatlog is not valid unless proof of your presence on server is included. This can be achieved with one screenshot of the chat of where the reported has broken the communication rule. You do not need to screenshot the hlxstats page and timestamps are needed if you include it as part of your evidence to show additional offences broken during your time on the server.
Make sure the player you are reporting is aware of the rule is broken. You should preferably warn before reporting someone. Exempt from this is hacking & racism reports.
Evidence: <Include all evidence you've gathered to back up your report (i.e. Screenshots, Demos, chat log URL's with timestamps & Warning Proof)>

All player reports before this update post are still valid with the old ruleset on reporting. These changes are to stop the digging through chatlog. Warnings are an extra bonus, not a requirement. However certain reports may need a warning, particularly when it comes to gamemode specific rules.

A big thanks to @Gold for the help and original suggestion.
 
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Changes to Player reports:

***Hlxstats chatlog can be used so long as you where present on the server at the time of the rule breaking. If staff suspect you digging through Hlxstats chatlog just to report a particular player, they may ask you to provide additional evidence that you where on the server at the time.

One piece of evidence may not be enough to be considered if a punishment is required. It is advised that you include as much evidence as possible. Warnings, Screenshots and Timestamps of multiple cases of rule breaking helps both player and admin in making a fair judgement on those reported.

Reports no longer have to include evidence of proof on server unless requested by a staff member . This applies to all current outstanding reports and future reports.
Changes made due to concerns / difficulty. Found a solution that solves both issues.
 
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